TERMS OF SERVICE

Last updated: 16 February 2026

Welcome to Dreamo. These Terms of Service govern your access to and use of our website, products, and services. By using our website or placing an order, you agree to these terms. If you do not agree, please do not use the website.

USE OF OUR WEBSITE

You may use our website only for lawful purposes and in accordance with these terms. You are responsible for keeping any account credentials confidential and for activity carried out through your account.

INTELLECTUAL PROPERTY

Unless otherwise stated, the content and materials on our website, including text, graphics, logos, images, videos, and software, are owned by or licensed to Dreamo and are protected by applicable intellectual-property laws. You may not reproduce, modify, distribute, or otherwise use our content without our prior written permission, except as permitted by law.

USER CONTENT

If you submit reviews, comments, images, or other user-generated content, you grant Dreamo a non-exclusive, worldwide, royalty-free licence to use, reproduce, adapt, publish, translate, and distribute that content in connection with operating and promoting Dreamo. You confirm that you have the right to grant this licence and that your content does not infringe third-party rights or break the law.

PROHIBITED ACTIVITIES

You must not:

- break applicable laws, regulations, or these terms;
- impersonate another person or misrepresent your affiliation with a person or organisation;
- interfere with or disrupt the website, its servers, or its security;
- scrape, crawl, or collect data from the website without our prior written permission;
- upload or transmit malicious software, viruses, or harmful code; or
- use the website in a way that harms Dreamo, its customers, or other users.

PRODUCT INFORMATION AND PRICING

We aim to keep product descriptions, availability, and prices accurate, but errors may occur. We may correct errors and update information at any time. If there is an obvious pricing or product-information error that affects your order, we will contact you where appropriate and may cancel the affected order, subject to applicable law.

ORDERS

Submitting an order is an offer to buy the relevant products. We will confirm receipt of your order, but acceptance occurs only when we confirm that the order has been accepted or dispatch the products, as applicable. We may refuse or cancel an order for legitimate reasons, including unavailable stock, an obvious error, suspected fraud, or a breach of these terms. This does not affect any rights you have by law.

CONSUMER RIGHTS AND RETURNS

Our Return & Refund Policy applies to eligible returns and refunds. Nothing in these terms removes or limits any statutory rights that cannot lawfully be excluded, including rights that apply to consumers.

LIMITATION OF LIABILITY

Nothing in these terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud or fraudulent misrepresentation, death or personal injury caused by negligence, or consumer rights that cannot be waived. Subject to this, Dreamo is not liable for losses that are not a foreseeable consequence of our breach of these terms or for losses caused by events outside our reasonable control.

INDEMNITY

To the extent permitted by law, you agree to indemnify Dreamo against claims, liabilities, damages, losses, and expenses arising from your unlawful use of the website or breach of these terms.

GOVERNING LAW AND JURISDICTION

These terms are governed by the laws of England and Wales. Courts of England and Wales will have jurisdiction, except that consumers may benefit from mandatory protections and may bring proceedings in the courts required by applicable law.

CHANGES TO THESE TERMS

We may update these terms for legal, regulatory, operational, or business reasons. The latest version will be posted on the website with an updated “Last updated” date. Changes will not retrospectively affect orders already accepted unless required by law or agreed with you.

CONTACT US

For questions about these terms, contact Dreamo:

Email: contact@checkout-dreame.co.uk
Phone: +44 113 256 9164
Address: 2 Lewis Terrace, Abergarwed, Neath, SA11 4DL, United Kingdom